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Custom Policy
Cancellations by ‘The Participant’
If The Participant cancels their place on ‘The Course’ within 30 days prior to the first day of ‘The Course’, ‘The Course’ fees will be forfeited to The Kayak Coach Ltd unless ‘The Participant’ finds another person to attend ‘The Course’ in their place (The Substitute). In order to be booked onto ‘The Course’ in place of ‘The Participant’, The Substitute must complete and sign a medical form (available to download from our website) and make sure The Kayak Coach Ltd have received this no later than 7 days prior to the commencement of ‘The Course’. If the Participant cancels their place on ‘The Course’ outside of 30 days prior to the first day of ‘The Course’ then 25% of ‘The Course’ fees will be forfeited to The Kayak Coach Ltd.